Cancellation Policy

We understand that sometimes plans change, and you may need to cancel your order. This Cancellation Policy outlines how we handle cancellations and the conditions under which cancellations are accepted.

Order Cancellation Requests

If you wish to cancel your order, please contact our customer support team as soon as possible. We can only process cancellations if the order has not yet been shipped. Once an order has been dispatched, it cannot be canceled. In such cases, you can initiate a return once the item is delivered.

Cancellation Process

To cancel an order, please contact us with your order number, and we will attempt to cancel the order before it is shipped. If we are able to cancel the order, you will receive a full refund to your original payment method. If the order has already been shipped, you will need to follow the return procedure.

Refunds After Cancellation

If your order is canceled successfully, we will issue a refund to the original payment method used during the checkout. Refunds typically take 5 to 7 business days to process, depending on your bank or payment provider.

Items Not Eligible for Cancellation

Some items, such as personalized or custom-made products, may not be eligible for cancellation once the order is placed. If you’re unsure about whether your order qualifies for cancellation, please contact us for clarification.